Spark kindness

We are in the process of moving right now, and we packed up all our coffee supplies. So every morning for the last couple of days, I have been going to Starbucks for coffee and sitting down as I drink it. I rarely sit down and take my time in coffee shops near where I live. Especially since COVID. It is something I want to start doing more and more. 

Sometimes when you are in public, you can realize how beautiful the world is. When I am in public, I notice friendly conversations, people complimenting each other, holding the door open for one another, and good customer service.

Story 1: One starbucks employs a kid with special needs and every customer that has walked in has said hello to him by his first name, asked him how its going and everyone is so friendly. I saw customers holding doors in for one another, a new employee charged someone incorrectly, the customer just said “do not worry about it and keep the change”. When I see interactions like these I have hope, it makes me happy and it makes me want to spark kindness.

One day later, in a Starbucks in the same area I see the complete opposite, I saw bullying, and rude customers.

Story 2: The other day, I was at Starbucks at 7:00 AM and took a seat to have my coffee. Another customer walked in and ordered a croissant, and the croissant was not done to his desired speed and likeness, so he started cussing out the employee. As the only other customer in the store, something came over me to stick up for the Starbucks employees. Maybe it is because my fiance used to work at Starbucks and other retailers, so I know how they are treated from time to time. I said, “okay, the croissant may take longer, but they have all the ovens full with mobile orders, so you need to wait your turn quietly.” He continued to swear at them. At this point, I became very agitated and said, “I do not care how bad your day is going right now. I promise you that you’re making these baristas’ days much worse. If you are in such a rush, take the croissant cold, go home, and warm it up in a toaster.” In the grand scheme of things, the wait for the croissant should not have impacted how you treat Starbucks’ workers. There are ways to complain nicely and appropriately.

If you see something like this in public, at a retailer, coffee shop, or restaurant, please stick up for these people. These people deal with actions like these every day, and they are just expected to react calmly and please the customers. I promise you that saying something or simply being kind and friendly to these workers will make you feel better and spark kindness and hope. 

At the end of the day, when I see pleasant interactions in public, I am very hopeful for humanity, I am in a good mood, but when I see incidents like this, I feel hopeless and defeated. This is a message to all, kindness is contagious, and it spreads. Just be kind.

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